When you are working in a professional service industry you actually need to have a tightly-knit team that can be relied upon.
It’s not enough for you to be a real professional in the industry if you are working among idiots.
I have found this out the hard way as a professional heating and cooling worker. Normally, our mornings are spent on our own, traversing the neighborhood in our heating and cooling repair truck. I do not have to interact with anybody except the heating and cooling clients who have called me out to inspect their central HVAC systems. It’s relatively easy for me to drive from a single side of the neighborhood to the other, diagnosing, inspecting, and installing heating and cooling equipment. It’s a lot more challenging for me to labor on a team of heating and cooling workers when they do not have the same professional attitude that I do. When every one of us have large heating and cooling installations for a/c units in forced air furnaces I have entirely difficult mornings on the job! Recently, every day has been a larger challenge because every one of us have another weak connect in the HVAC service team… our heating and cooling PC dispatcher, and ever since every one of us hired this kid, I have been working overtime at our heating & cooling service jobs. She is consistently sending me to the wrong addresses with the wrong repair parts and the wrong program information. Everyday I find myself driving in circles, trying to find the typical heating and cooling program address or circling back to the HVAC repair shop for missing parts. I never realized how difficult it was to answer the PC… however now I would rather do that on our own, too.